![]() Many iPhone users were turning to unauthorized repair shops for a variety of reasons - perhaps the shop was closer to their home, could fix their device more quickly or offered more affordable repairs, for example. To some extent, the program arose from consumer demand. The program was meant to complement Appleās existing network of over 5,000 Apple Authorized Service Providers, like Best Buy, which handle both in- and out-of-warranty repairs. The repair program was first announced last fall, with the goal of making it easier for consumers to repair their out-of-warranty iPhones by allowing them to use third-party shops, including small businesses, that would now have access to official repair parts and other tools. Apple is expanding its program that provides parts, resources and training to independent repair shops to now include support for Mac computers.
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